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Find Us on El Camino Real in the Carlsbad-La Costa area
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Home » The Staff

The Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.


Front Office Manager

Mercedes started as our front office manager in June 2006 after completing a nine month 40 hour per week Medical Receptionist/Billing Clerk course. Excited by the optical field, she then completed a year course at Palomar College’s ROP Optical Technician program and is now employed as our Optometric Assistant. She is in charge of the optical department and performs pretesting, visual fields, fundus photos and OCT scans. Mercedes cares about our patients and is ready to help meet all of your visual needs.




Originally from Brawley, CA, Dianne started as our receptionist/biller in 2017 and is always ready to greet our patients with a big smile. She is currently working on completing her degree as a healthcare administrator while also spending time with her husband and daughters at home. Her cousin in North Carolina introduced her to her husband.




Originally from Portland, Oregon, Alexa recently moved to North County after marrying her husband, who is a Marine at Camp Pendleton. She is currently working on completing her degree in Family and Marriage studies and stays busy with two puppies. Alexa loves greeting patients with a big smile and is excited to join our team at Family Eyecare Center.